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Digital Authority S.L.
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Terms and Conditions

https://autoridadigital.es/

1. GENERAL INFORMATION

The ownership of this web site https://autoridadigital.es/, (hereinafter Web Site) is held by: AUTORIDAD DIGITAL S.L., with NIF: CIF B56345960, and whose contact details are:

Address: Calle Carretera Rueda, Nº33, Floor: 1ºC Izquierda

Contact telephone number: +34 722 30 91 22

Contact email: contacto@autoridadigital.es

This document (as well as other documents mentioned herein) regulates the conditions governing the use of this Web Site (https://autoridadigital.es/) and the purchase or acquisition of products and/or services on it (hereinafter, Conditions).

For the purposes of these Conditions it is understood that the activity that AUTORIDAD DIGITAL S.L. develops through the Web Site includes:

In addition to reading the present Conditions, before accessing, navigating and/or using this web page, the User must have read the Legal Notice and the General Conditions of Use, including the cookies policy, and the privacy and data protection policy of AUTORIDAD DIGITAL S.L.. By using this Web Site or by making and/or requesting the purchase of a product and/or service through this Web Site, the User agrees to be bound by these Terms and Conditions and all of the above, so if you do not agree with all of the above, you should not use this Web Site.

We also inform you that these Conditions may be modified. The User is responsible for consulting them every time he/she accesses, navigates and/or uses the Web Site, since those in force at the time the purchase of products and/or services is requested will be applicable.

For all questions that the User may have regarding the Conditions, he/she may contact the owner using the contact details provided above or, if applicable, using the contact form.

2. THE USER

The access, navigation and use of the Web Site, confers the condition of user (hereinafter referred to, indistinctly, individually as User or jointly as Users), so they accept, from the moment they start browsing the Web Site, all the Conditions set forth herein, as well as its subsequent modifications, without prejudice to the application of the corresponding legal regulations of mandatory compliance as appropriate.

The User assumes responsibility for the correct use of the Website. This responsibility shall extend to:

  • Use this Web Site only to make inquiries and legally valid purchases or acquisitions.
  • Do not make any false or fraudulent purchases. If such a purchase could reasonably be considered to have been made, it could be cancelled and the relevant authorities would be informed.
  • Provide truthful and lawful contact details, e.g. e-mail address, postal address and/or other data (see Legal Notice and General Conditions of Use).

The User declares to be over 18 years of age and to have legal capacity to enter into contracts through this Web Site.

The User will be able to formalize, at his choice, with AUTORIDAD DIGITAL S.L. the contract of sale of the products and/or services desired in any of the languages in which the present Conditions are available in this Web Site.

3. PURCHASE OR ACQUISITION PROCESS

Users may purchase on the Website by the means and in the ways established. They should follow the online purchase and/or acquisition procedure of https://autoridadigital.es/, during which several products and/or services can be selected and added to the cart, basket or final shopping space and, finally, click on: “””

Likewise, the User must fill in and/or check the information requested at each step, although, during the purchase process, before making the payment, the purchase data can be modified.

Afterwards, the User will receive an email confirming that AUTORIDAD DIGITAL S.L. has received his order or request of purchase and/or provision of the service, that is to say, the confirmation of the order. And, if applicable, you will also be informed by e-mail when your purchase is being shipped.

Once the purchase procedure has been completed, the User consents to the Website generating an electronic invoice that will be sent to the User by e-mail. Likewise, the User can, if he/she wishes, obtain a copy of his/her invoice in paper, requesting it to AUTORIDAD DIGITAL S.L. using the contact spaces of the Web Site or through the contact information provided above.

The User acknowledges being aware, at the time of purchase, of certain particular conditions of sale that concern the product and/or service in question and that are shown next to the presentation or, where appropriate, image of it on its page on the Website, indicating, by way of example, but not exhaustive, and on a case-by-case basis: name, price, components, weight, quantity, color, details of the products, or characteristics, way in which they will be carried out and/or cost of the services; and acknowledges that the placement of the purchase order or acquisition materializes the full and complete acceptance of the particular conditions of sale applicable to each case.

The communications, purchase orders and payments that intervene during the transactions carried out in the Website could be filed and kept in the computerized records of AUTORIDAD DIGITAL S.L. with the purpose of constituting a means of proof of the transactions, in any case, respecting the reasonable conditions of security and the laws and regulations in force that in this respect are applicable, and particularly attending to the Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR) and the Organic Law 3/2018 of December 5, 2018, on the Protection of Personal Data and guarantee of digital rights, and the rights that assist Users in accordance with the privacy policy of this Website.

4. AVAILABILITY

All purchase orders received by AUTORIDAD DIGITAL S.L. through the Web Site are subject to the availability of the products and/or that no circumstance or cause of force majeure (clause nine of these Conditions) affects the supply of the same and/or the rendering of the services. If there are difficulties in the supply of products or there are no products in stock, AUTORIDAD DIGITAL S.L. commits to contact the User and reimburse any amount that could have been paid as an amount. This shall also apply in cases where the provision of a service becomes unfeasible.

5. PRICES AND PAYMENT

The prices displayed on the Web Site are final prices, in Euros (€) and include taxes, unless otherwise indicated and applied by law, especially with regard to VAT.

However, and unless otherwise indicated, the prices of the items offered exclude shipping costs, which may be incurred, which will be added to the total amount due at the time of managing the shipping procedure by the User, and where the User will consult the shipping methods and costs available and freely choose the one that suits him/her best.

Under no circumstances will the Website automatically add additional costs to the price of a product or service, but only those that the User has voluntarily and freely selected and chosen.

Prices may change at any time, but any changes will not affect orders or purchases for which the User has already received an order confirmation.

The accepted means of payment will be: Credit or debit card

The credit cards will be subject to verifications and authorizations by the issuing banking entity, if said entity does not authorize the payment, AUTORIDAD DIGITAL S.L. will not be responsible for any delay or lack of delivery and will not be able to formalize any contract with the User.

Once AUTORIDAD DIGITAL S.L. receives the purchase order from the User through the Web Site, a pre-authorization will be made in the corresponding card to assure that there are sufficient funds to complete the transaction. The charge to the card will be made at the time the User is sent confirmation of shipment and/or confirmation of the service being rendered in the manner and, if applicable, place established.

In any case, by clicking on “” the User confirms that the payment method used is his own.

6. DELIVERY

In those cases where physical delivery of the contracted goods is required, deliveries will be made within the following territory: Worldwide

Except in those cases where there are unforeseen or extraordinary circumstances or, where appropriate, arising from the customization of the products, the purchase order consisting of the products listed in each purchase confirmation will be delivered within the period indicated on the Website according to the shipping method selected by the User and, in any case, within a maximum period of 30 calendar days from the date of the order confirmation.

If for any reason, attributable to AUTORIDAD DIGITAL S.L. could not comply with the delivery date, it will contact the User to inform him/her of this circumstance and the User can choose to continue with the purchase establishing a new delivery date or cancel the order with the total reimbursement of the price paid. In any case, home deliveries are made on working days.

If it is impossible to deliver the order due to the User’s absence, the order may be returned to the warehouse. However, the carrier would leave a notice explaining where the order is located and how to have it redelivered.

If the User is not going to be at the place of delivery in the agreed time slot, he/she should contact AUTORIDAD DIGITAL S.L. to arrange the delivery on another day.

In case 30 days elapse since your order is available for delivery, and it has not been delivered for reasons not attributable to AUTORIDAD DIGITAL S.L., AUTORIDAD DIGITAL S.L. will understand that the User wishes to withdraw from the contract and it will be considered resolved. As a consequence of the termination of the contract, all payments received from the User will be refunded to the User, with the exception of the additional costs resulting from the User’s own choice of a delivery mode different from the least expensive mode of ordinary delivery offered by the Website, without any undue delay and, in any case, within a maximum period of 14 calendar days from the date on which the contract is deemed to be terminated.

However, the User must bear in mind that the transport derived from the resolution may have an additional cost that may be passed on to him/her.

For the purposes of these Conditions, it shall be understood that delivery has taken place or that the order has been delivered at the moment in which the User or a third party indicated by the User acquires material possession of the products, which shall be evidenced by the signature of the receipt of the order at the agreed delivery address.

The risks that may arise from the products shall be borne by the User from the time of delivery. The User acquires the ownership of the products when AUTORIDAD DIGITAL S.L. receives the complete payment of all the amounts due in relation to the purchase or acquisition made, including the shipping costs, or at the moment of delivery, if this takes place after the complete reception of the amount paid by AUTORIDAD DIGITAL S.L..

In accordance with the provisions of Law 37/1992, of December 28, 1992, on Value Added Tax (VAT), purchase orders for delivery and/or service shall be deemed to be located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except for the Canary Islands, Ceuta and Melilla. The applicable VAT rate shall be that legally in force at any given time depending on the specific item in question.

7. TECHNICAL MEANS TO CORRECT ERRORS

The User is informed that in case he/she detects that there has been an error when entering data necessary to process his/her purchase request in the Web Site, he/she will be able to modify them by contacting AUTORIDAD DIGITAL S.L. through the contact spaces provided in the Web Site, and, in its case, through those provided to contact the customer service, and/or using the contact data provided in the first clause (General Information). Likewise, this information may also be corrected by the User through his or her personal connection space on the Website.

In any case, the User, before clicking on “”, has access to the space, cart, or basket where his purchase requests are recorded and can make modifications.

Similarly, the User is referred to consult the Legal Notice and General Conditions of Use and, specifically, the Privacy Policy to obtain more information on how to exercise their right of rectification as established in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (RGPD) and in Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights.

8. RETURNS

In the cases in which the User acquires products on or through the Website of the owner, he/she is entitled to a series of rights, as listed and described below:

Right of Withdrawal

The User, as a consumer and user, makes a purchase on the Website and therefore has the right to cancel the purchase within 14 calendar days without justification.

This withdrawal period will expire 14 calendar days from the day the User or a third party authorized by the User, other than the carrier, acquired the material possession of the goods purchased on the AUTORIDAD DIGITAL S.L. Website. or in case the goods that compose the order are delivered separately, 14 calendar days from the day the User or a third party authorized by the User, different from the carrier, acquired the material possession of the last of those goods that composed the same purchase order, or in case of a service contract, 14 calendar days from the day of the conclusion of the contract.

To exercise this right of withdrawal, the User must notify his decision to AUTORIDAD DIGITAL S.L.. You may do so, where appropriate, through the contact spaces provided on the Website.

The User, regardless of the means he chooses to communicate his decision, must express clearly and unequivocally that it is his intention to withdraw from the purchase contract. In any case, the User will be able to use the model of withdrawal form that AUTORIDAD DIGITAL S.L. makes available as an annexed part of these Conditions, however, its use is not obligatory.

In order to comply with the withdrawal period, it is sufficient that the communication unequivocally expressing the decision to withdraw is sent before the expiry of the withdrawal period.

In case of withdrawal, AUTORIDAD DIGITAL S.L. will reimburse to the User all payments received, including the shipping costs (with the exception of the additional costs chosen by the User for a different shipping method than the least expensive method offered on the Website) without any undue delay and, in any case, no later than 14 calendar days from the date on which AUTORIDAD DIGITAL S.L. is informed of the decision to withdraw by the User.

AUTORIDAD DIGITAL S.L. will reimburse the User using the same payment method used by the User to make the initial purchase transaction. This refund will not generate any additional cost to the User. However, AUTORIDAD DIGITAL S.L. could withhold such reimbursement until having received the products or articles of the purchase, or until the User presents a proof of the return of the same, depending on which condition is fulfilled first.

The User can return or send the products to AUTORIDAD DIGITAL S.L. at:

And must do so without any undue delay and, in any case, at the latest within 14 calendar days from the date AUTORIDAD DIGITAL S.L. was informed of the decision of withdrawal.

The User acknowledges knowing that he/she shall bear the direct cost of return (transport, delivery) of the goods, should any be incurred. In addition, it shall be liable for any diminution in value of the products resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.

The User acknowledges that there are exceptions to the right of withdrawal, as stated in Article 103 of Royal Legislative Decree 1/2007 of November 16, 2007, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws. By way of example, and not exhaustively, this would be the case of: personalized products; products that may deteriorate or expire quickly; music or video CDs/DVDs without their packaging, as sealed at the factory; products that for hygiene or health reasons are sealed and have been unsealed after delivery; supply of digital content without physical support.

In the same sense is governed the provision of a service that the User could contract in this Web Site, since this same Law establishes that the right of withdrawal will not assist the Users when the provision of the service has been completely executed, or when it has begun, with the express consent of the consumer and user and with the recognition on his part that he is aware that, once the contract has been completely executed by AUTORIDAD DIGITAL S.L., he will have lost his right of withdrawal.

In any case, no refund will be made if the product has been used beyond the mere opening of the product, of products that are not in the same condition in which they were delivered or that have suffered any damage after delivery.

Likewise, the products must be returned using or including all their original packaging, instructions and other documents that may accompany them, as well as a copy of the purchase invoice.

In the following link you can download the model withdrawal form:

Return of defective products or shipment error

These are all those cases in which the User considers that, at the moment of delivery, the product does not adjust to what was stipulated in the contract or purchase order, and that, therefore, should contact AUTORIDAD DIGITAL S.L. immediately and let them know the existing disagreement (defect/error) by the same means or using the contact information provided in the previous section (Right of Withdrawal).

The User will then be informed on how to proceed with the return of the products, and these, once returned, will be examined and the User will be informed, within a reasonable period of time, whether to proceed with the refund or, if applicable, the replacement of the same.

The refund or replacement of the product will be made as soon as possible and, in any case, within 14 days from the date on which we send you an e-mail confirming the refund or replacement of the non-conforming item.

The amount paid for those products that are returned because of a defect, when it actually exists, will be refunded in full, including delivery charges and costs incurred by the User to make the return. The refund will be made by the same means of payment that the User used to pay for the purchase.

In any case, the rights recognized in the legislation in force at any time for the User, as a consumer and user, shall always apply.

Warranties

The User, as a consumer and user, enjoys guarantees on the products that can be acquired through this Web Site, in the terms legally established for each type of product, and AUTORIDAD DIGITAL S.L. will respond, therefore, for the lack of conformity of the same that is manifested in a period of three years from the delivery of the product.

In this sense, it is understood that the products are in conformity with the contract as long as: they adjust to the description made by AUTORIDAD DIGITAL S.L. and possess the qualities presented in the same; they are apt for the uses to which the products of the same type are ordinarily destined; and they present the usual quality and benefits of a product of the same type and that are fundamentally expected of the same. When this is not the case with respect to the products delivered to the User, the User must proceed as indicated in the section Return of defective products or error in shipment. However, some of the products marketed on the Web Site may present non-homogeneous characteristics as long as these derive from the type of material from which they have been manufactured, and which will therefore form part of the individual appearance of the product, and will not be a defect.

On the other hand, it could be the case that the User acquires on the Website a product of a brand or manufactured by a third party. In this case, and considering that the User is dealing with a defective product, the User also has the possibility of contacting the brand or manufacturer responsible for the product to find out how to exercise its legal warranty rights directly against them during the three years following the delivery of such products. To do so, the User must have retained all information relating to the warranty of the products.

9. DISCLAIMER OF LIABILITY

Unless otherwise provided by law, AUTORIDAD DIGITAL S.L. will not accept any responsibility for the following losses, regardless of their origin:

  • any losses that were not attributable to any breach on its part;
  • business losses (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or unnecessary expenses incurred); or
  • any other indirect loss that was not reasonably foreseeable by both parties at the time the contract of sale of the products was concluded between them.

Likewise, AUTORIDAD DIGITAL S.L. also limits its responsibility in the following cases:

  • AUTORIDAD DIGITAL S.L. applies all the measures concerning to provide a faithful visualization of the product in the Web Site, however it is not responsible for the minimum differences or inaccuracies that may exist due to lack of resolution of the screen, or problems of the browser used or others of this nature.
  • AUTORIDAD DIGITAL S.L. will act with the maximum diligence in order to put at the disposal of the company in charge of the transport of the product object of the purchase order. However, it is not responsible for damages arising from a malfunction of the transport, especially for causes such as strikes, road delays, and in general any other typical of the sector, resulting in delays, losses or thefts of the product.
  • Technical failures that due to fortuitous or other causes, prevent the normal operation of the service through the Internet. Unavailability of the Web Site for maintenance or other reasons, preventing the availability of the service. AUTORIDAD DIGITAL S.L. puts all the means at its disposal to carry out the process of purchase, payment and shipment/delivery of the products, nevertheless it exempts itself from responsibility for causes that are not attributable to it, fortuitous case or force majeure.
  • AUTORIDAD DIGITAL S.L. will not be responsible for the misuse and/or wear of the products that have been used by the User. At the same time, AUTORIDAD DIGITAL S.L. will not be responsible for an erroneous return made by the User. It is the User’s responsibility to return the correct product.
  • En general, AUTORIDAD DIGITAL S.L. no se responsabilizará por ningún incumplimiento o retraso en el cumplimiento de alguna de las obligaciones asumidas, cuando el mismo se deba a acontecimientos que están fuera de su control razonable, es decir, que se deban a causa de fuerza mayor, y ésta podrá incluir, a modo enunciativo pero no exhaustivo:
    • Strikes, lockouts or other industrial action.
    • Civil commotion, riot, invasion, terrorist threat or attack, war (declared or undeclared) or threat or preparation for war.
    • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
    • Impossibility of using trains, ships, airplanes, motor transport or other means of transportation, public or private.
    • Inability to use public or private telecommunications systems.
    • Acts, decrees, legislation, regulations or restrictions of any government or public authority.

In this way, the obligations will be suspended during the period in which the cause of force majeure continues, and AUTORIDAD DIGITAL S.L. will have an extension in the term to fulfill them for a period of time equal to the duration of the cause of force majeure. AUTORIDAD DIGITAL S.L. will use all reasonable means to find a solution that will allow it to comply with its obligations in spite of the cause of force majeure.

10. WRITTEN COMMUNICATIONS AND NOTIFICATIONS

By using this Web Site, the User accepts that most of the communications with AUTORIDAD DIGITAL S.L. will be electronic (electronic mail or notices published in the Web Site).

For contractual purposes, the User consents to use this electronic means of communication and recognizes that all contracts, notifications, information and other communications that AUTORIDAD DIGITAL S.L. sends electronically comply with the legal requirements of being in writing. This condition shall not affect the rights recognized by law to the User.

The User can send notifications and/or communicate with AUTORIDAD DIGITAL S.L. through the contact information provided in these Conditions and, in its case, through the contact spaces of the Web Site.

Likewise, unless otherwise stipulated, AUTORIDAD DIGITAL S.L. can contact and/or notify the User by e-mail or at the postal address provided.

11. WAIVER

No resignation of AUTORIDAD DIGITAL S.L. to a right or concrete legal action or the lack of requirement by AUTORIDAD DIGITAL S.L. of the strict fulfillment by the User of any of its obligations will suppose, neither a resignation to other rights or actions derived from a contract or from the Conditions, nor will exonerate the User from the fulfillment of its obligations.

No waiver of AUTORIDAD DIGITAL S.L. to any of the present Conditions or to the rights or actions derived from a contract will be effective, unless it is expressly established that it is a waiver and it is formalized and communicated to the User in writing.

12. NULLITY

Should any of these Conditions be declared null and void by a final decision issued by a competent authority, the remaining clauses shall remain in force, without being affected by such declaration of nullity.

13. COMPLETE AGREEMENT

The present Conditions and any document expressly referred to in these constitute the entire existing agreement between the User and AUTORIDAD DIGITAL S.L. in relation to the object of purchase and sale and substitute any other pact, agreement or previous promise agreed verbally or in writing by the same parties.

The User and AUTORIDAD DIGITAL S.L. recognize that they have consented to the celebration of a contract without having trusted in any declaration or promise made by the other party, except for what is expressly mentioned in the present Conditions.

14. DATA PROTECTION

The information or personal data that the User provides to AUTORIDAD DIGITAL S.L. in the course of a transaction in the Web Site, will be treated according to what is established in the Privacy Policy or data protection (contained, in its case, in the Legal Notice and General Conditions of Use). By accessing, browsing and/or using the Web Site the User consents to the processing of such information and data and declares that all information or data provided are truthful.

15. APPLICABLE LAW AND JURISDICTION

Access to, browsing and/or use of this Web Site and contracts for the purchase of products through the same shall be governed by Spanish law.

Any controversy, problem or disagreement that arises or is related to the access, navigation and/or use of the Web Site, or with the interpretation and execution of these Conditions, or with the sales contracts between AUTORIDAD DIGITAL S.L. and the User, will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.

16. COMPLAINTS AND CLAIMS

The User can send to AUTORIDAD DIGITAL S.L. his complaints, claims or any other comment he may wish to make through the contact information provided at the beginning of these Conditions (General Information).

In addition, AUTORIDAD DIGITAL S.L. has official complaint forms available to consumers and users, which they can request to AUTORIDAD DIGITAL S.L. at any time, using the contact information provided at the beginning of these Conditions (General Information).

Likewise, if from the celebration of this purchase contract between AUTORIDAD DIGITAL S.L. and the User a controversy emanates, the User as a consumer can request an extrajudicial solution of controversies, according to the Regulation (EU) 524/2013 of the European Parliament and of the Council, of May 21, 2013, on online dispute resolution in consumer matters and modifying Regulation (EC) 2006/2004 and Directive 2009/22/EC. You can access this method through the following website: https://ec.europa.eu/consumers/odr/.